Spa & Wellness Reflection

For the past few years, there has been a rise in the Korean wave trends, be it in dramas, food, music or beauty products. In the beauty industry, Korean beauty trends has been on the rise recently and is constantly evolving. Statistics has shown that the industry in Korea is so huge that there has been an increase in exports, from $1 billion in 2012 to $2.64 billion in 2017.  Because of the huge increase in Korean beauty, it has spread around Asia and other parts of the world as well. The key feature in Korean beauty would be having clear and nice skin. Influenced by the beautiful actresses in all the Korean dramas, whom all are shown to have beautiful and flawless skin, women all over the world have started changing their skincare regime in the hopes of getting that flawless skin as well.   This will definitely make an impact on the lifestyle trends in the spa and wellness industry here in Singap...

In this module, I had also learned about what are the important components that a successful Spa will have, in terms of operations. These components that I have learned are important because it could potentially bring or drive customers away.  Firstly would be regarding the information in the spa menu. From my experience as a Spa customer before, the spa menu is something important because it determines which treatment I wanted and also the cost I would have to pay. Vital information such as treatment timings, pricing, whether it includes GST or not, mode of payment etc, are very important. To me, the pricing are the most important. In the menu, the pricing has to be clearly stated and also whether or not it is net payment. Because as a customer, if I see a price on the menu for a particular treatment and if it does not specifically state net payment, I would assumed that I'm paying the amount stated on the menu.  Treatment timings are also very important and s...

I have also learned about the Wellness Economy during my learning journey of this module. Previously, my knowledge on spa & wellness is zero, much less knowing what a "Wellness Economy" is. But, after going through lectures after lectures, I have learned a few components that actually make up the Wellness Economy. After a few research and "googling", this is what I've found!  Wellness tourism is the means of travelling abroad, to other countries in order to enhance one's self and well-being. Popular wellness tourism countries are Thailand, Spain, US etc. People who travel for wellness often stay in the various resorts and  retreats  that are far from the city area, so as to concentrate fully on rejuvenating their health and mind. Examples of activities that people take part in would be yoga classes or healthy cooking classes. I do find these wellness resorts interesting and I believe that it is definitely useful in rejuvenating people...

One other spa experience I had was in Pattaya, Thailand. It was a small Thai spa that specialises in Thai massages. I had a leg, back, shoulders and head massage package. When I first entered the shop, the ambience was really relaxing as compared to the assigned spa. In the assigned spa, the ambience was really hectic and there were people walking around, it was not relaxing at all. However, the one in Thailand was really relaxing and the lights were dimmed and it was really quiet.  The masseurs were either working or resting in their staff room, not one of them were walking around. The staff room was hidden towards the back of the spa, away from the eyes of the customers. There was only the receptionist at the counter. Because of this, I was excited to experience the massage that I will get because of the good first impression.    I started the leg massage first before heading to a room to get the back, sh...